Consumer Relations Specialist

Position Overview

Nathan & Nathan PC is growing! We are in search of a full time Consumer Relations Specialist to join our team in our Birmingham, AL, office. We are a creditors’ rights firm that is looking for competitive, self-starters that enjoy working in a fast-paced environment. Whether you already know the business or want to learn, there is room for growth at Nathan & Nathan.

Responsibilities

· Contact consumers via phone regarding past due debt

· Managing Inbound & Outbound calls

· Meeting/Exceeding all production goals

· Understanding and fully complying with all Federal, State, and Local collection laws and practices

· Other duties as required.

Requirements

· HS Diploma or GED

· Customer Service experience

· Call center experience is a plus.

Skills

· Bilingual – Spanish Speaking (preferred, but not required)

· Extremely reliable

· Self-motivation with a Competitive spirit

· Excellent Communication & Customer Service Skills

· Computer savvy

· Ability to multitask

Location & Schedule

· Birmingham, AL

· Travel: none

· Hours: Mon-Fri 8-5.

Compensation and Benefits

· Rate of pay based upon experience

· Paid Time Off (PTO): 10 days + Holidays

· Competitive benefits package, including medical, dental, and 401k

· Promotional opportunities within the firm