Nathan & Nathan PC is growing! We are in search of a full time Consumer Relations Specialist to join our team in our Birmingham, AL, office. We are a creditors’ rights firm that is looking for competitive, self-starters that enjoy working in a fast-paced environment. Whether you already know the business or want to learn, there is room for growth at Nathan & Nathan.
· Contact consumers via phone regarding past due debt
· Managing Inbound & Outbound calls
· Meeting/Exceeding all production goals
· Understanding and fully complying with all Federal, State, and Local collection laws and practices
· Other duties as required.
· HS Diploma or GED
· Customer Service experience
· Call center experience is a plus.
· Bilingual – Spanish Speaking (preferred, but not required)
· Extremely reliable
· Self-motivation with a Competitive spirit
· Excellent Communication & Customer Service Skills
· Computer savvy
· Ability to multitask
Location & Schedule
· Birmingham, AL
· Travel: none
· Hours: Mon-Fri 8-5.
Compensation and Benefits
· Rate of pay based upon experience
· Paid Time Off (PTO): 10 days + Holidays
· Competitive benefits package, including medical, dental, and 401k
· Promotional opportunities within the firm